Privacy Policy
Last updated: 13/08/2025
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Apex Drains Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data when you use our website and services.
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1. Information We Collect
We may collect the following information:
Your name, address, and contact details (email, phone)
Payment information (processed securely via Wix Payments/Stripe — we do not store full card details)
Booking details (services booked, dates, locations)
Website usage data (via cookies and analytics)
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2. How We Use Your Information
We use your personal data to:
Process bookings and payments
Deliver the services you have requested
Communicate with you about your booking
Comply with legal obligations (e.g., tax records)
Improve our website and customer service
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3. Payment Security
All online payments are processed through Wix Payments (powered by Stripe). Payment details are encrypted and handled securely — we never store your full payment card number.
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4. Sharing Your Information
We will only share your data with:
Payment processors (Wix Payments/Stripe)
Local councils (if skip permits are arranged on your behalf)
Service partners required to deliver your booking
We will never sell your data to third parties.
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5. Cookies
Our website uses cookies to improve functionality and user experience. You can disable cookies in your browser, but some features may not work as intended.
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6. Your Rights
You have the right to:
Request a copy of the data we hold about you
Ask us to correct inaccurate information
Request deletion of your personal data (where legally possible)
Opt out of marketing communications
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7. Contact Us
For privacy-related queries, contact:
Apex Drains LtdFlat 5 Coach & Horses Court, 35 North Cray Road, Bexley, Kent, England, DA5 3NE
Compay Number: 13164332